Last updated: February 26, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and JCAM Global LLC d/b/a Rystik ("Rystik," "we," "us," or "our") governing your access to and use of the rystik.com website, the Rystik AI receptionist platform, and all related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.
Rystik provides an AI-powered virtual receptionist platform that answers phone calls, qualifies leads, books appointments, captures contact information, and sends transactional text messages on behalf of our customers.
To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must be at least 18 years of age.
The Service is offered on a subscription basis. Fees are billed in advance on a monthly basis and are non-refundable except as required by law. We may change pricing with 30 days' notice. Payment is processed through Stripe.
All plans include a 14-day money-back guarantee. Contact us within 14 days of your initial subscription for a full refund.
Phone numbers provisioned through the Service remain the property of our telephony provider (Twilio). You agree to use them only for legitimate business purposes.
The Service records and transcribes phone calls. You are responsible for compliance with all applicable call recording laws, including one-party and two-party consent laws.
You agree to comply with all applicable text messaging laws including the TCPA, CTIA guidelines, and carrier requirements.
You are responsible for ensuring all recipients have provided proper consent to receive text messages.
Messages are limited to transactional messages related to a caller's inquiry. No unsolicited marketing or spam.
The Service automatically processes STOP requests. You agree not to circumvent opt-out requests.
We do not sell, share, or disclose mobile phone numbers or SMS opt-in data to third parties for marketing purposes.
You agree not to: violate any law, impersonate others, send spam, interfere with the Service, attempt unauthorized access, use the Service for illegal purposes, or resell without authorization.
You retain ownership of all data you provide. We retain ownership of the Service and its technology. You grant us a limited license to use your data solely to provide the Service.
The Service and all related content is owned by Rystik and protected by intellectual property laws.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. AI RESPONSES MAY OCCASIONALLY BE INACCURATE.
RYSTIK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify Rystik against claims arising from your use of the Service, violation of these Terms, or failure to obtain proper consent.
You may cancel at any time. We may suspend or terminate accounts that violate these Terms. Data is retained for 90 days after termination.
These Terms are governed by the laws of the State of California. Disputes shall be resolved in Orange County, California courts.
JCAM Global LLC d/b/a Rystik
Email: legal@rystik.com
Website: rystik.com