Every conversation. One place.
Calls, SMS, email, and chat messages in a single unified inbox. Never lose context switching between apps. See the full conversation history for every contact.
Get Started FreeWhy teams choose Unified Inbox
Call Transcripts
Every AI call is transcribed and displayed in the conversation thread with sentiment and lead score.
SMS & Email
Two-way SMS and email threads right in the inbox. Reply from one place, track delivery and opens.
Chat Widget
Website chat conversations flow into the same inbox. AI handles initial responses, you take over anytime.
Everything in Unified Inbox
The details that make the difference.
Call Transcripts
Every AI-handled call appears as a full transcript in the thread. See speaker labels, timestamps, sentiment indicators, and extracted topics at a glance.
Two-Way SMS
Send and receive text messages directly from the inbox. See delivery status, read receipts, and opt-out status. Reply in seconds without switching apps.
Email Integration
Gmail sync brings emails into the same thread. Compose and reply from the inbox with your email branding and signature applied automatically.
Chat Widget Messages
Website chat conversations appear in real-time. See what page the visitor was on, their lead score, and the full AI conversation history.
Global Search
Search across all channels by contact name, phone number, keyword, or date range. Find any conversation in seconds, no matter how old.
Channel Filters
Filter by channel type (call, SMS, email, chat), read/unread status, sentiment, or assigned team member. Focus on what matters most.
Contact Context Panel
Side panel shows the full contact profile: lead score, pipeline stage, tags, upcoming appointments, and recent activity without leaving the inbox.
AI Handoff
See exactly where the AI handled a conversation and where a human took over. Resume any AI conversation seamlessly with full context.
How it works
Three steps to get started.
Messages arrive
Calls, SMS, emails, and chat messages all land in your unified inbox as they come in.
Full context
Click any conversation to see the complete history — every channel, every message, every interaction.
Reply from anywhere
Respond via SMS, email, or chat directly from the inbox. The contact sees it on their preferred channel.
See it in action
Multi-channel conversation with one contact
Monday 9 AM: Sarah calls your business. AI answers, qualifies her, and books a consultation
Call transcript appears in inbox with sentiment: positive, score: 82/100
Monday 9:05 AM: Auto-SMS confirmation sent. Sarah replies "Thanks, see you Thursday!"
Her SMS reply appears in the same thread, below the call transcript
Wednesday: You send a reminder email from the inbox with the consultation prep guide
Thursday after the visit: You send a follow-up SMS from the same thread
One thread, four interactions, zero context lost — your entire relationship in one place
I used to check voicemail, text messages, email, and our website chat separately. Now it's all in one place. I respond faster and never miss a message. Game changer.
Works great with
SMS & Messaging
TCPA-compliant two-way SMS with AI auto-replies, templates, and consent tracking. Send confirmations, follow-ups, and campaigns — all tracked and logged.
Learn moreAI Front Office
Rystik answers every inbound call with natural voice AI — qualifying leads, checking availability, and booking appointments 24/7. No voicemail. No missed revenue.
Learn moreChat Widget
Embed an AI-powered chat widget on your website. Capture visitor info, answer questions, qualify leads, and book appointments — all automated.
Learn moreReady to try Unified Inbox?
Free to start. No credit card. Set up in under 10 minutes.