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Understand every call. Grow smarter.

AI-powered analytics that analyze call transcripts for sentiment, topics, objections, and conversion patterns. Get actionable insights, not just dashboards.

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GPT-4o
Powering analysis
Real-time
Sentiment scoring
Weekly
AI digest emails

Why teams choose AI Analytics

Sentiment Analysis

Every call is analyzed for sentiment — positive, negative, or neutral — with per-sentence breakdowns.

Conversion Insights

See which scripts, responses, and qualifying questions drive the highest booking rates.

AI Recommendations

Weekly AI-generated recommendations to improve call handling, reduce drop-offs, and increase bookings.

Everything in AI Analytics

The details that make the difference.

Sentiment Analysis

Per-call and per-sentence sentiment scoring. Identify moments where callers become frustrated, excited, or hesitant. Spot patterns across hundreds of calls.

Topic Extraction

AI identifies the main topics discussed in every call: services requested, objections raised, pricing concerns, competitor mentions, and scheduling preferences.

Objection Tracking

Automatically categorizes objections: pricing, timing, trust, competition. See which objections are most common and how your AI handles them.

Conversion Funnel

Track the full funnel from call answered to appointment booked. See where callers drop off and which conversation patterns lead to the highest booking rates.

Trend Analysis

Week-over-week and month-over-month trends for call volume, booking rate, average call duration, and lead quality. Spot seasonal patterns and growth.

AI Recommendations

Weekly AI-generated suggestions based on call patterns: adjust greeting scripts, modify qualifying questions, or change availability windows to capture more bookings.

Weekly Digest Email

Automated email digest with top metrics, notable calls, emerging trends, and specific action items. Stay informed without logging into the dashboard.

Custom Dashboards

Build views with the metrics that matter to your business. Filter by date range, service type, lead source, or sentiment. Export reports as CSV.

How it works

Three steps to get started.

1

Calls are transcribed

Every call is automatically transcribed with speaker labels, timestamps, and full text.

2

AI analyzes patterns

GPT processes transcripts to extract sentiment, topics, objections, and conversion signals.

3

Insights delivered

View dashboards, receive weekly digest emails, and get specific recommendations to improve performance.

See it in action

From data to action

1

Monday: 47 calls handled by AI this week. Analytics crunches every transcript overnight.

2

Dashboard shows: 72% positive sentiment, 18% neutral, 10% negative

3

Topic cloud reveals "pricing" mentioned in 34% of calls — up from 22% last month

4

Objection tracker: "too expensive" appeared 8 times, mostly for premium services

5

AI recommendation: "Consider offering a consultation discount — pricing is the top objection and 6 of 8 callers had high intent scores"

6

You adjust your AI script to proactively address pricing and offer the consultation deal

7

Next week: pricing objections drop to 19%, booking rate increases by 11%

The sentiment analysis caught something I never would have: callers were getting confused by our service names. We simplified the menu and bookings went up 15% overnight.

Robert Owens
COO, SwiftShield Pest Control

Ready to try AI Analytics?

Free to start. No credit card. Set up in under 10 minutes.